Your data

Delete your account & data

You can request complete deletion of your HeartShare account and all associated data at any time. Email us and we'll process it within 30 days.

How to request deletion

  1. Send an email to HeartShare.help@gmail.com.
  2. Use the subject line "Account Deletion Request".
  3. Include the email address or identifier associated with your HeartShare account.
  4. We will process your request within 30 days.

Email a deletion request

What will be deleted

  • Account information: your email address, display name, and authentication data.
  • Subscription data: records of your subscription status. Actual billing records are managed by Apple and Google Play.

Heart rate data is never stored after a session ends, so there is nothing to delete — see the retention section of our privacy policy.

Account deletion is permanent and cannot be undone. You will lose access to all your synced configurations.

Processing your request

  • Timeline: we aim to process deletion requests within 30 days.
  • Confirmation: you will receive a confirmation email once your account has been deleted.
  • Active subscriptions: if you have an active subscription, cancel it through your app store (Apple App Store or Google Play) before requesting deletion to avoid future charges.

Questions or support

If you have any questions about the account deletion process or data removal, contact us at HeartShare.help@gmail.com.